Newsletter Term 1 2023
March 6, 2023
Welcome back to lessons! Term 1 is going well and we are loving seeing our students progressing with each lesson.
New Staff Members
We are pleased to introduce our newest additions to our Swim School! You will see them at various shifts at Canning Vale or Willetton.
Rachael, Lauren, Natalie, Will, Taya, Cassie, Jaslyn and Taryn have all joined the Instructors Team.
Jing is our new weekday afternoon Receptionist at Willetton and Catrina is our weekend Receptionist at Canning Vale.
Stacy in Thailand
Congratulations to Dani!
Congratulations to Dani (our Survival Swim and Drowning Prevention instructor at Canning Vale) on the upcoming arrival of her 2nd child.
She will be going on maternity leave at the end of this term and will be greatly missed during her absence.
We wish her all the best with her new baby girl!
Vac Swim April School Holidays
Vac Swim Enrolments are now open for those who wish to book all 4 days. If you are wishing to enrol for less than 4 days, bookings will open 27th March.
Makeups accrued in Term 1 must be booked through the Customer Portal for Willetton families (Canning Vale families will need to phone Willetton to book). The Portal will open from 7th April for 4 days in advance. (Please note makeup lessons are valid for 3 months.)
Where: Willetton
When: Tuesday 11th to Friday 14th April
Classes Available: Baby & Toddler classes, Stages 1-6 & Adult lessons
Time: 8:30am-11:30am
Teachers: Wendy and Cassie
Price: $24 per lesson, or $80 for the 4 day series.
See Vac Swim Timetable here
Makeups
In order to be eligible for a makeup lesson, we must receive a minimum of 3 hours notice prior to your scheduled lesson.
This allows other families sufficient time to make use of your spot for the day.
All absences must be lodged through your swim school's Customer Portal:
You can do so by using the following Link
WILLETTON:
Willetton Customer Portal
CANNING VALE:
Canning Vale Customer Portal
Communications between Swim School & Your Family
There are a number of means we use to communicate to our families. We try not to over-communicate, so please take a minute to read when we do.
** Messages sent with little notice or intended for every family, are sent through the Waterwise Swim School App - you must have Notifications enabled in order for our messages to popup on your screen. If you need help with the App, please ask Reception.
** We also use emails to send longer messages that have less urgency. If our emails end up in your Spam folder, please mark us as a safe sender.
** You can use the Customer Portal to contact us and we will receive that as an email. Emails are only checked during Office Hours which is why absences need to be marked by you within the Customer Portal. For example, if your child wakes up sick in the middle of the night, they won't be okay for a lesson in the morning - you will be surprised how many other parents might be up at the same time and just happen to be looking for a makeup spot to catch up on a lesson. They will then be able to grab your spot for the day. It has happened at all hours of the night! 🙂
Social Media
Instagram and Facebook are used for more informal and fun messaging but we do also post Term Date reminders and other important info so please follow, like, comment and share where appropriate.
Instagram waterwiseperth
Facebook WaterwiseSwimSchoolPerth
The latest algorithms mean many followers aren’t seeing our content. Not that we post very often but we would love to see more of our families interacting with us when we do.
To make sure you never miss a Facebook post, open our Page, then select Favourites under the "Following" tab.